Hi! I am Francesco (pronounced frahn-CHES-ko) 👋
My expertise is qualitative research, with a focus on strategic and generative projects. I work closely with designers and product managers, using research insights to inform the product strategy, help identify unmet user needs, and evaluate design solutions against users’ expectations.
I have experience conducting research internationally (in Canada, France, Germany, India, and the UK) using a range of methods, both remotely and in-person: interviews, observations, diary studies, usability tests, workshops, and more.
PhD, Computer Science (Human-Computer Interaction), The University of British Columbia.
MSc (double-degree) with a major in Human-Computer Interaction & Design from Université Paris-Saclay and KTH Royal Institute of Technology. 1My double-degree master’s program was part of the EIT Digital Master School, from which I received an excellence scholarship for two years. My minor was in Innovation & Entrepreneurship.
BSc, Computer Science, University of Milano-Bicocca.