Hi! I am Francesco (pronounced frahn-CHES-ko)
I’m currently a Sr. User Experience (UX) Researcher at Electronic Arts. In the past, I have also worked at Google.
My expertise is qualitative research. I collaborate with designers and product managers to turn user insights into actionable recommendations that can drive product strategy and discovery.
I have 7 years of hands-on experience running user studies across industry and academic research settings. I have worked on a range of consumer-facing digital products (desktop, mobile, web) across international markets, using a variety of methods, both remote and in-person: user interviews, usability testing, surveys, diary studies, ideation workshops, and more.
I have also published some of my research studies at top HCI conferences, receiving a Best Paper Award and two Best Paper Honorable Mentions for work on digital data preservation. ✨
PhD in Computer Science (Human-Computer Interaction) from The University of British Columbia in Vancouver, Canada.
MSc (double-degree) with a major in Human-Computer Interaction & Design from Université Paris-Saclay in France and KTH Royal Institute of Technology in Stockholm, Sweden. 1My double-degree master’s program was part of the EIT Digital Master School, from which I received an excellence scholarship for two years. My minor was in Innovation & Entrepreneurship.
BSc in Computer Science, University of Milano-Bicocca, Italy.